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Diagnostic Rate

Diagnostic Service​

Not sure what might be causing slowness on your Mac? Experiencing shut downs or another curious issue? The diagnostic service gets you an answer. We will diagnose your Mac and provide you a quote for labor and parts.


Diagnosis typically requires your computer to be left at Locust Hollow for at least one day. Additional consultation rates may apply if you have questions requiring more than 15 minutes at drop off or pick up.


flat rate

Remote Rates

Remote Consultation

Whatever the issue, big or small, we're happy to dive into it, connect the dots with customized consultation and get you solutions to the technology issues that are nagging you. Create a list of questions and we'll carefully go through them one by one at my home office in Stone Ridge.


Personalized consultations on your own devices can greatly increase your efficiency and put confusing unresolved questions to rest. Schedule a consultation and we will get you on the road to greater effectiveness and integration.


Please note that due to the COVID-19 crisis, consultations are currently being conducted almost exclusively over Zoom. With the screen share and remote control functionality built into Zoom, I have been delighted to discover that almost every issue I normally would have resolved in person, can still be worked on and resolved while safely protecting ourselves from viral spread.

Please drop me a line and let's make you an appointment. 


one hour minimum

On-Site Rates

Home & Business On-Site Consultation

Tutoring, consultation and configuration in the comfort of your home or business offers convenience and reduces downtime. Contact me to schedule a visit and I will travel to you to get your technology working properly and effectively.

I am happily booking in person consultations at this time. I am fully vaccinated and boosted and wear a KN95 mask during all work in the field.  Please contact me for availability.


one hour minimum

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